Recently, we've had a trend brought to our attention. More than five customers called us independently within a single week with the same basic story: "We're just not satisfied with our current license management product anymore. Recent price increases have us looking for a licensing alternative...it's simply gotten too expensive."
Disliking the complexity that comes along with many license management products is another trend we've seen lately. As one customer said to us, "We don't have a whole department helping us to support this product. There are just too many problems with it."
Seems that people don't like overpriced, complicated software. What's more, they don't like paying for something they don't use.
Some companies don't seem to realize you need to be flexible and adapt to customers' needs. We often say that many of our competitors can do just about everything you could imagine...
including licensing. Software licensing products have been around for a long time, and many of these products are considered large, bloated legacy software by today's standards. Unfortunately, you--the customer--have to deal with and pay for all the stuff you don't need.
Fortunately, for the dissatisfied users who've approached us, we've usually been able to reduce their expenses by 2 to 20 times. In the vast majority of cases, users could switch from their legacy license manager to
LM-X with virtually no effort and with improved customer satisfaction.
In addition, along with our general goal to make our products easy to use, we help ensure our own customers have an easier time finding answers about our products. To this end, we now have a comprehensive
knowledgebase that allows both you and your users to find answers quickly, when you need them.
Why make things more complicated than they have to be? Why not
try LM-X today and see how you can cut down on your maintenance costs and make your life a little easier.
