With 2009 coming to a close, we're excited more than ever about beginning the new year.
This past year has been particularly successful for us thanks to you, our customers. Once again, we've proven ourselves to be a reliable partner and deliver the results you've asked for.
In 2009, we grew significantly. Our new R&D center in Krakow, announced at the beginning of the year, is now fully up and running, and we've hired 10 new people throughout the past year. The increase in X-Formation team members has helped lower our support request time, so we are now able to resolve issues even faster, with typical response times of no more than 2 - 4 hours.
Furthermore, our new development capacity is allowing us to develop software at an increased rate. With License Statistics, there's a lot happening under the hood. In the beginning of the new year, a new version will be released that contains a number of important changes that will enable us to deliver a much better product in the year to come.
Likewise, for LM-X License Manager, our customer driven development has let us regularly release new versions that include new features requested by our customers.
In addition, we recently published new sales materials that includes
our company presentation. This comprehensive information is helpful for anyone who wants to learn about X-Formation and what we do.
We are also happy to announce expansive customer growth, including even more billion dollar and large corporations who depend on our software.
We wish all our customers a happy new year and look forward to working further with you in the year to come.
